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360° Profitability Ecosystem

Complete Hospitality Tech Built for Maximum Yield

Six connected modules that cover the whole journey — from the moment a traveller searches, to the margin that lands on your P&L.

Solution 01

Direct Booking Engine

Turn casual site visitors into direct paying guests with an intuitive three-step booking flow, automated instant confirmation, and multi-currency support.

What makes it different

Six Things Most Booking Engines Do Not Do

Any booking engine can take a reservation. These are the features that move revenue off the OTAs and lift the value of every direct booking.

01

See guests who never finished booking

Most engines only report completed reservations. Xcaliber also surfaces the travellers who searched your dates, picked a room and then dropped out — so your team has a list of warm, named prospects to follow up instead of a blank page.

02

Private sales on their own URL

Build a closed offer and Xcaliber generates a unique link for it. Send it to a corporate account, a wedding list or a loyalty segment — the rate is live and bookable, but invisible to everyone else and to the OTAs.

03

Member rates that build your list

Show a members-only price next to the public rate and let guests unlock it by registering. Every booking then arrives with an email address you own — the start of a database no OTA can take from you.

04

ไทยช่วยไทย campaign ready

Campaign rate plans and their conditions are supported in the engine, so Thai properties can sell into ไทยช่วยไทย through their own website rather than running a separate process alongside it.

05

Privileges shown before the price

Best rate guarantee, early check-in, late check-out, room upgrade, breakfast, airport transfer — laid out at the top of the page. The guest sees exactly what booking direct is worth, at the moment they are comparing you with an OTA.

06

Upsell before they arrive

Offer room upgrades, airport transfers, spa treatments, dining and tours inside the booking flow. Ancillary revenue is captured while the guest is still deciding — and it lands with no commission attached.

The guest journey

Three Steps, Search to Confirmed

Every screen below is the live engine on our demo property, exactly as a guest sees it.

Select date & room

Privileges sit above the rates, the member price sits beside the public one, and the private sales code field is right in the search bar.

Step one of the Xcaliber booking engine: the search bar with a private sales code field, the direct-booking privileges panel, and room rates showing a member rate beside the public internet rate

Enhance the stay

Airport transfers, spa treatments and tours are offered before the guest reaches payment. Optional, skippable, and every baht of it commission-free.

Step two: the enhancements page offering a one-way airport transfer, a 60-minute Thai massage and an aroma therapy massage, each with its own price and Add button

Confirm and pay

One screen: contact details, optional guest and flight information, card payment, a discount code field and a running total that shows the deposit and the balance due at the hotel.

Step three: the checkout page with contact details, payment details, and a booking panel showing the room, total price, deposit, balance due at hotel and a discount code field
A room row showing the member rate at THB 720 beside the public internet rate at THB 1,200, with a Register Now button
The member rate sits beside the public rate, with the saving made obvious.
An exclusive offer prompt inviting the guest to sign up for a further discount and more privileges when booking direct
A guest about to leave is offered a reason to stay — and to hand over an email address.
The Krabi La Playa offers page on a phone, showing a Book Direct and Save package with 10% extra discount and an Early Bird Saver package
Solution 02

e-Voucher & Package Engine

Drive cash flow in advance. Build packages, promotional vouchers and member privileges, publish them to your own site, and sell them before the guest ever arrives.

  • Revenue before arrivalPrepaid stays, dining credits and spa packages turn future demand into cash today.
  • Flexible offer rulesStay-and-pay windows, blackout dates, member tiers and minimum-night logic.

Platforms we connect with

Solution 03

Channel Manager & Global Distribution

Control rates and availability seamlessly across all distribution points. Minimise rate-parity issues and eliminate manual entry.

  • The platform matched to your propertyWe partner with the major channel-manager platforms rather than backing a single one. Your room count, channel mix and budget decide which one you belong on — and if you already run one, we connect to it rather than move you.
  • Pooled inventory, updated liveOne pool of rooms behind every channel. A booking anywhere adjusts availability everywhere, in real time.
  • Every channel you actually sell onGlobal OTAs, regional players, wholesalers and niche channels — managed from one screen instead of a dozen extranets.
  • Reporting that shows what is sellingBooking and pace data in one place, so pricing decisions come from what the market is actually buying.
  • One team to callWhichever platform you end up on, setup, mapping and day-to-day support come from our local team, in your language and time zone.

A few of the channels you can connect, from the global OTAs to regional players and wholesalers — with your own direct booking engine among them, the one channel that costs no commission.

An Xcaliber sample hotel website design: a full-width hero photograph with the check-in and check-out booking bar and a Book Now button centred over it, and a direct-booking privileges panel to the right
Solution 04

Custom Hotel Website & Conversion Integration

Fast, stunning and responsive websites designed strictly for conversion rate optimisation (CRO) and direct bookings.

  • Booking bar above the foldThe path to a rate quote is never more than one tap away, on any screen size.
  • Built for speedOptimised imagery and clean markup, because every second of load time costs bookings.
  • Multilingual and managedContent in your guests' languages, kept current by our team rather than yours.
  • Wired into the booking engineThe site and the engine are built together, so rates, offers and privileges stay in step.
Recent work

Hotel Sites We Designed and Run

Live properties, each one built around its own booking engine — with the booking bar as the first thing a guest meets.

Tara Bangkok Riverside website home page

Tara Bangkok Riverside

Riverside city hotel, Bangkok

Krabi La Playa Resort website home page

Krabi La Playa Resort

Beachfront resort, Ao Nang, Krabi

Navinda Krabi website home page

Navinda Krabi

Boutique beachfront resort, Ao Nang

Solution 05

Payment Gateway Integration

Secure, instant multi-currency transaction processing through the banks and providers your finance team already trusts.

Book conveniently

Guests pay in their own currency with the card or wallet they already use.

Real-time capture

Funds are authorised at the moment of booking, not days later.

Flexible deposits

Full prepayment, partial deposit or pay-at-hotel — set per rate plan.

Fewer no-shows

Card guarantees and prepaid rates cut cancellations and protect occupancy.

Solution 06

E-Commerce & Digital Marketing

We build and maintain the technology layer under your marketing — live rate feeds to metasearch, conversion tracking on your booking engine, and the specialist partners who run the campaigns. We connect it and keep it working. We do not manage your ad account or your budget.

  • Metasearch connectivityYour live rates and availability reach Google Hotel Ads, Trivago and Tripadvisor through our distribution partner — so you appear beside the OTAs at the moment of comparison, at your own rate.
  • Search and AI visibilityA specialist partner works on SEO, local listings and how your property surfaces in AI answers. We integrate what they do with your site and booking engine.
  • Tracking that makes spend measurableConversion tracking and pixels wired correctly into the booking engine, so whoever runs your campaigns is reading real revenue rather than guessing.
  • Your budget stays yoursIf you already have an agency, we hand them clean data and working integrations. If you don’t, we introduce a partner. Either way you hold the ad account and decide the spend.
  • Specialist demand partnersMetasearch distribution, conversational booking, price comparison and retargeting all plug into the same funnel. We handle the integration; each partner runs their own service.
Google
Facebook
Instagram
Tripadvisor
YouTube
Sojern
Solution 07

Domain & Web Hosting

Your website is the shop front of your direct channel. We register and manage the domain, issue the certificates and host the site — so nobody on your team has to think about it.

  • Domain registration and renewalManaged on your behalf, with no lapsed registrations taking the site offline.
  • SSL as standardEvery page — and every booking step — served over HTTPS, which guests and Google both expect.
  • Hosting tuned for hotel sitesSized for image-heavy pages and traffic spikes when a campaign lands.
  • Backups and monitoringIf something breaks at 2am, it is our problem to solve, not your duty manager's.
Google Workspace — Gmail, Calendar, Drive, Docs and Meet

Gmail, Calendar, Drive, Docs and Meet on your own domain.

Microsoft 365

Outlook, Teams, OneDrive and the Office apps, licensed and supported through the same account team.

Solution 08

Google Workspace & Microsoft 365

Xcaliber is a licensed reseller for both platforms. Business email on your own domain, shared drives and calendars — bought, configured and supported through the same team that runs your booking engine.

  • Email on your own domainreservations@yourhotel.com reads as a hotel, not a free mailbox — and it lands in inboxes.
  • Migration handled for youExisting mail, contacts and calendars moved across without losing history.
  • One invoice, one support lineLicences, booking engine and hosting billed together and supported in your language.
Pricing

Priced Around Your Property, Not a Price List

You will not find a fixed price table on this page, and that is deliberate. A 30-room boutique and a 300-room resort do not run the same way, so they should not carry the same cost. We shape the commercial model around your property — and we intend to be the best-value option on your shortlist.

01

A flat monthly fee

Sized by your room count. Predictable, simple to budget for, and it does not climb because you had a strong month. This suits properties that want one known number in the P&L.

02

Commission per booking

A share of what the booking engine actually brings in, based on your transaction volume. If a month is quiet, the cost is quiet with it — your spend follows revenue instead of leading it.

03

Or a blend of the two

A smaller monthly fee alongside a lower commission, or a model that changes as the property grows. Nothing here is locked — if the shape stops fitting, we reshape it.

Which model costs you less depends entirely on your booking volume. We will run both against your actual numbers and tell you which one wins — including when that is the smaller invoice for us.

Free, no obligation

Ready to Unlock Your Hotel’s True Profit Potential?

Let our hospitality experts analyse your distribution mix and show you how to increase direct margins today.

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