Xcaliber Bookings (Malaysia) Sdn Bhd (“XcaliberTM”) provides a booking engine to hotels through hotel’s own website and social media. The information that follows applies to all of these platforms.
What kind of personal information does XcaliberTM use?
When you make a room booking, you will be asked for your name, address, telephone number, email address, payment information, the names of guests travelling with you and your preferences for your stay.
When you use our booking engine, XcaliberTM, even if you do not make a booking, we may collect certain information, such as your IP address, which browser you’re using, and information about your computer’s operating system, application version, language settings and pages that have been shown to you. If you are using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics and latitude/longitude details.
In certain circumstances, we may share your personal data with third parties.
Our Policy Concerning Cookies
To serve you faster and with better quality, we use “cookie” technology in our booking engine system. Cookies are small bits of code, usually stored on a user’s computer hard drive, which enable a web site to “personalize” itself for each user by remembering information about the user’s visit to the web site. Cookies can store a variety of information, including IP addresses, navigational data, server information, data transfer times, user preferences, and e-mail addresses and passwords needed to access the Site. The “Help” section of the toolbar on most Internet browsers will tell you how to prevent your browser from accepting new cookies or how to configure your browser to reject cookies altogether. If you disable cookies, you might not be able to access important functions or features of this Site and your use of the Site may be limited. The cookies used in XcaliberTM are associated with a user’s Personal Data.
Only XcaliberTM has access to XcaliberTM cookies. Cookies placed by third parties can be accessed by these third parties.
Using your browser settings in, for example, Internet Explorer, Safari, Firefox or Chrome, you can set which cookies to accept and which to reject. Where you find these settings depends on which browser you use. Use the “Help” function in your browser to locate the settings you need.
Protecting Your Personal Data
To prevent unauthorized access, we maintain reasonable physical, electronic and organizational procedures to protect Personal Data against accidental or unlawful destruction or accidental loss, alteration, or unauthorized disclosure or access. To protect credit card transactions, myxcaliber.com currently uses Secure Socket Layer technology to encrypt credit card information during transit.
How You Can Access or Change Your Personally-Identifying Information
If you wish to update any Personal Data you have previously provided, or to exercise any right of access, rectification, deletion, or opposition to the processing of your Personal Data that you may have under applicable law, please contact us via email to firstname.lastname@example.org. To protect your privacy and security, we will verify your identity before granting access or making changes to your Personal Data. Any request to access your Personal Data will be answered in less than 30 days.
If you wish to contact our customer service representatives via email you may send an email to: email@example.com