How do I sign up to use Xcaliber™?
You can sign up to use Xcaliber™ within minutes by accessing our online Sign up form.
Are there any signup fees?
No, there are absolutely no signup fees.
How long does it take for my application to be approved?
The turnaround time is usually within 24-48 hours.
Do I need to sign a contract?
Yes, we will send you a copy of a "Hotel Participation Agreement" which needs to be signed.
How will I know that my application is approved?
Once you fax us back a signed copy of the "Hotel Participation Agreement", we will send you a "Welcome" email to notify you of the approval.
My hotel doesn't currently have a website, how can we use Xcaliber™?
We have a team of web designers and developers that can work with you to develop your very own website.
How much do you charge for website development?
We can develop a website for you free of charge if you select from our pre-designed web templates. If you need a custom design, the fees will be based on the level of complexities of your requirements.
Our current website needs a makeover, can you help redesign our website?
Absolutely, we can work with you to enhance the look and feel of your website.
How can we integrate Xcaliber™ into our website?
We will handle everything, our integration team with integrate Xcaliber™ into your website.
How do you charge hotels for using Xcaliber™? We charge a commission fee for each booking performed using Xcaliber™, for further information please contact us.
How can I receive support?
You have the option of emailing or calling us. Our office hours are Monday - Friday 9:00AM - 6:00PM (BKK local time)
Tel: +66 (0) 2673 9512
Can you help in promoting our website?
Absolutely, our Search Engine Optimization (SEO) experts can help to drive traffics to your website.
We don't understand Google Adword, can you help us?
Yes, we can help in providing the knowledge as well as assist in setting up a Google Adword account to market your website.